I Wanna Kia!

December 16, 2013 at 12:41 pm | Posted in Around Boston | 2 Comments
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I recently said goodbye to the cursed car (that actually turned out to be a great ride once finally fixed), and bought myself a big girl car.  And yes, I say that with every bit of irony I can muster because, as we all know, a woman shopping for a new car alone is ill-advised, so my dad came to help remove the target from my wallet (while the hubs stayed home with the baby).  Annnyway…

At one of the local car dealerships, as RWFOTB and I waited through the “let-me-talk-to-my-manager” negotiation process, we overheard a curious conversation: A middle-aged woman (with her mother in-tow) was standing firm against a sales guy.  He was trying to convince her of the benefits of the Camry, but she wasn’t having it.

Even these rodents can get a Kia!  Step up your game, lady!

Even these rodents can get a Kia! Step up your game, lady!

“I wanna Kia!” she insisted.  “I don’t want no Camry, I wanna Kia.”

We couldn’t help it – dad and I tried to keep our laughter quiet.  But the woman was adamant.  She would accept no substitute.  And even though the sales guy was trying to be polite, we couldn’t ignore the elephant in the room… we were at a Toyota dealership! 

Yeah.

So we may have remarked, loudly enough to be overheard, “Perhaps she’d have better luck at a Kia dealership.” 

The woman just glared and continued her fight.  The salesman looked sheepishly grateful, before saying: “Well, I don’t have any Kia’s here right now, but perhaps we could consider the Corolla?”

“Yeah, but,” and here dad and I mouthed the phrase we knew was coming next,” I wanna Kia!”

Good luck, lady. 

Jiffy Lube? Try Jiffy Screwed!

July 19, 2013 at 7:55 am | Posted in Around Boston | 6 Comments
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dishonest lube

Have you ever taken your car in for an oil change, had the mechanic recommend extra services, and felt like you were being taken for a ride, so to speak?  Well, I recently had just such an experience at the Jiffy Lube at 99 Worcester Street (Route 9) in Natick, MA.  I don’t know if it was because of my gender (women know nothing about cars, right?  Two X chromosomes means a genetic disposition for automobile idiocy), or my perceived age (I look younger than I am – I’m told this will serve me well come middle age, but for now it’s just awkward), or if they do this to all their customers (which would ALSO be shameful, just a different kind of shameful), but the fact is, these folks were trying to scam me, and I’m calling them out!

Shame on you, Jiffy Lube!

Filter This!

Most folks have experienced this – I know it’s not specific to me: you go in for an oil change and hear the pitch about how you need to change your filter, too… “You don’t have to do it now, but I sure wouldn’t want to breathe in that dirty air.”  Happens all the time.  But what I believe was specific to me is the fact that the technician told me I needed BOTH filters in my car changed.  Both.

The issue?  My car only has ONE filter.  Yeah… Dude tried to sell me a filter replacement for a filter that DOESN’T EXIST!

So once we got over that little snafu, I asked him to remove the (single) filter and show me how dirty it was, and when he pulled it out, VOILA!  It wasn’t dirty after all; in fact, I’d dare say it was clean!  His response?  “You could probably wait until your next oil change, but I wouldn’t go much longer than that.”

Thanks, buddy.

Transmission Failed

The next debacle: he told me that I needed to have my transmission fluid flushed and refilled because I was at 39,000 miles and that was “way overdue.”  In fact, he said, it is “dangerous” not to do it.  And even though I literally saw on his computer monitor that it said the service was recommended at 60,000 miles, and showed him my owner’s manual that also said 60,000 miles, he reiterated that I was late and could be doing “serious and irreversible damage to my car.”  We’re talking serious and irreversible here, people!

If he were in my shoes, he said, he would have the $250 service done and “not take any chances.”

Wow.   Talk about FUD!  This guy was, without a doubt, trying to rip me off. Again.

Screeching Halt

I was appalled by this experience; so angered, in fact, that I decided to report it to Jiffy Lube corporate.  I sent a message to them via their website just a few days later and was assured (by an automatically generated message, of course) that my feedback was very important to them and that I would receive a response shortly.

You guessed it: no response.  Jiffy Lube corporate ignored my message and this situation, so now I’m sending my story out on the interwebs.  Drivers of the world: if you take your car to Jiffy Lube, be prepared!  Do your research!  Don’t let them pressure you into services you don’t need!  Don’t let them rip you off!

Or, just don’t take your car to Jiffy Lube…

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